Android Migration+ Mobile Information Random Thoughts transfer contacts from android transfer contacts to android

How To Import Android Phone Contacts to Gmail Contacts

Sometimes users of Migration+ pick “My Device” by mistake when importing and really want their contacts to sync with their Gmail account. If this happens, there is an easy fix that doesn’t require buying more Migration+ credits. The general idea is to backup your contacts from “My Device” then import them to your Gmail account on the Android phone – all of this can be done locally once you’ve imported the contacts to any account on your Android device using Migration+.

Here are the steps to do a local backup and restore:
BACKUP PROCESS
1) Open the “Contacts” app
2) Hit the settings button and select “Import/Export”
3) Select “Export to SD card” (alternatively called “Export to USB storage” on some phones) then hit the OK button to confirm

DELETE PROCESS
NOTE – you need to do this so that you don’t have duplicate entries in your address book.
1) Open the “Contacts” app
2) Hit the settings button then select “Delete”
3) Tick the “Select All” checkbox at the top of the contacts list
4) Hit the “Delete” button at the top of the screen

RE-IMPORT PROCESS
1) Open the “Contacts” app
2) Hit the settings button and select “Import/Export”
3) Select “Import from SD card” (alternatively called “Import from USB storage” on some phones) then hit the OK button to confirm.
4) Select the Gmail account you want to import the contacts to
5) Wait for the search process to finish. If you have multiple exports, it may ask you to confirm which file you want to use – select the file you just exported.

After this process completes, it will take a few minutes to sync all those contacts with your Gmail Contacts in the cloud. If you want to check on the progress of this, you can do this:
1) Click the Settings button
2) Under the Accounts section, choose Gmail
3) Look for the account you imported contacts to and see if it’s listed as “Synching” if not, the process should be complete. If you check your Gmail Contacts in a browser and they are still not listed there, but Synching is not occuring, click on the Gmail account in that list then un-tick the checkbox for Sync Contacts, then recheck it. This should restart the process.

NOTE – We’ve found that sometimes Google Synching doesn’t work if a lot of changes are made to contacts in a short period of time. If this happens, we’ve found just leaving the contacts alone for 24 hours, then retrying the above 3 steps typically works to resolve the issue.

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How to Request a Refund on iTunes

If for some reason our app doesn’t work for you, we can help issue a refund on Google. However, Apple doesn’t offer us the same functionality (to issue refunds). If you made your purchase via Apple, here is how you can request a refund:

1) Find your receipt. Your receipt will be emailed to you at whatever address is associated with your Apple ID. Below is an example.

2) Click on the “Report a Problem” link (circled in red in the image above).

3) Select a Problem reason and type in any commentary, then click the Submit button.

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How to Resolve the “Sign in Failed, Please Try Again” Error for Migration+ on BlackBerry

There are a few possible root causes to this:
1) The network connection is unavailable on the phone. You can confirm this is the root cause by opening a browser and trying to browse the web. If you’re unable to, this is probably the issue. I’d recommend trying a wifi connection if this is observed. We can try other troubleshooting if you cannot try a wifi connection.

2) The network connection is unavailable to the application. When you first install our app it asks to allow permissions related to the network, interaction, etc. If you do not set the network connection to allow, our app will not be able to communicate. You can validate the settings for our app by going to: Options -> Device -> Application Management -> MigrationPlus -> Edit Permissions. The Connections permission should be set to ALLOW.

3) HTTPS is blocked on your network connection. Sometimes if your traffic is flowing through a proxy/business server it may block certain protocols. You can test this by trying to access https://mail.google.com from a browser. If you are unable to get there, but you are able to get to other http webpages (e.g. http://www.google.com) then this is the root cause. Best solution here is to try a wifi connection that uses a normal consumer broadband internet connection.

If you try all of these and are still having issues, please email me (colin@intuvio.com) and let me know the results of each test.

Blackberry Migration+ Mobile Information transfer contacts from blackberry transfer contacts to android transfer contacts to blackberry transfer contacts to iphone

How To Export Blackberry Contacts to CSV

Even under normal working conditions Blackberry doesn’t provide a default way to export your contacts in a simple process. We of course recommend that you use Migration+ to easily transfer your contacts in only a few clicks from Blackberry to iPhone, Android, or other OSes we support. What if you damaged your Blackberry thought?! Fortunately there still are a few options:

IF YOUR DEVICE IS RECOGNIZED BY BLACKBERRY DESKTOP MANAGER
1. Open BlackBerry Desktop Manager
2. Select Organizer
3. Select Address Book
4. Click Setup
5. Select ASCII Importer/Exporter
6. Click Next
7. Select One way sync from device
8. Click Options
9. Select Comma
10. Click Browse
11. Browse to where you want to save the file
12. Enter a name for the file in the file name box
13. Click Open
14. Click Yes on the dialog box that says “This file does not exist. Create this file?”
15. Click Next
16. Click Finish
17. Click OK
18. In the default view of Desktop Manager, make sure the Address Book is checked and then click Sync to create the .csv file
19. (OPTIONAL) Email the CSV to colin@intuvio.com. I’ll load it into Migration+ cloud servers so you can one click import them to Android, iPhone, or Blackberry

IF YOUR DEVICE IS NOT RECOGNIZED BY BLACKBERRY DESKTOP MANAGER
1. Identify where your Blackberry backups are on your computer (should be in “\My Documents\Blackberry\Backup” or “\Program Files\Research In Motion\”). You will see one or more files called something like “BB_Model_Number(Date).ipd” where the date and model number will reflect when you backed up your Blackberry and the model number of your Blackberry.
2. Download and Install MagicBerry for Blackberry (note if the download link is not working, just google “magicberry”)
3. Open MagicBerry
4. Open the IPD file you want to use to extract your contacts (probably the most recent one if there are multiple)
5. Expand the section called “Address Book – All” and select a contact, doesn’t matter which.
6. Select Manipulate from the menu, then choose Export
7. Change the radio button to select “Export All Adresses”
8. Click the Export to CSV button
9. Click OK on the prompt notifying you it saved
10. (OPTIONAL) Email the CSV to colin@intuvio.com. I’ll load it into Migration+ cloud servers so you can one click import them to Android, iPhone, or Blackberry

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UPDATED List of Known Working Devices

Again to help provide some validation to our future customers, here’s a list of devices that have successfully used our contact migration app services!

Blackberry Bold (9330)
Blackberry Bold (9700)
Blackberry Bold (9780)
Blackberry Bold (9790)
Blackberry Bold (9900)
Blackberry Bold (9930)
Blackberry Curve (8250)
Blackberry Curve (8350)
Blackberry Curve (9220)
Blackberry Curve (9310)
Blackberry Curve (9320)
Blackberry Curve (9350)
Blackberry Curve (9360)
Blackberry Curve (9370)
Blackberry Curve (9380)
Blackberry Pearl (8100)
Blackberry Pearl (8120)
Blackberry Pearl Flip (8220)
Blackberry Pearl Flip (8230)
Blackberry Porsche Design (9981)
Blackberry Storm 2 (9550)
Blackberry Torch (9810)
Blackberry Torch (9850)
Blackberry Torch (9860)
Blackberry Tour (9630)
HTC (Desire HD)
HTC Desire (HTC Desire)
HTC Desire S (HTC Desire S)
HTC Desire Z (T-Mobile G2)
HTC Droid Incredible (ADR6300)
HTC Droid Incredible 2 (ADR6350)
HTC Evo 3D (PG86100)
HTC Evo 4G (PC36100)
HTC Glacier (HTC Glacier)
HTC Legend (HTC Legend)
HTC One S (HTC One S)
HTC One X (HTC One X)
HTC Shift 4G (PG06100)
HTC ThunderBolt 4G (ADR6400L)
HTC Vivid 4G (HTC PH39100)
HTC Wildfire (HTC Wildfire)
Huawei Mercury (M886)
iPad (iPad)
iPad 2 (GSM) (iPad 2 (GSM))
iPad 2 (iPad 2)
iPad 2 (WiFi) (iPad 2 (WiFi))
iPad3 (iPad3,3)
iphone (iphone)
iPhone 3GS (iPhone 3GS)
iPhone 4 (iPhone 4)
iphone3 (iphone3)
iPhone4 (iPhone4)
iPhone4s (iPhone4,1)
iPod Touch (iPod Touch 4G)
Kindle Fire (Kindle Fire)
LG Enlighten (LG-VS700)
LG Esteem (LG-MS910)
LG G2X (LG-P999)
LG MyTouch (LG-E739)
LG Optimus 2X (LG-P990)
LG Optimus 3D (LG-P925g)
LG Optimus L7 (LG-P705)
LG Optimus One (LG-P500h)
LG Optimus S (LS670)
LG Optimus T (LG-P509)
LG Optimus U (LG-US670)
LG Optimus V (VM670)
LG Phoenix (LG-P505R)
LG Spectrum (VS920 4G)
LG Thrive (LG-P506)
Motorola (DROID BIONIC)
Motorola (DROID Pro)
Motorola (DROID RAZR)
Motorola (DROID X2)
Motorola (Droid)
Motorola (DROID2 GLOBAL)
Motorola (DROID2)
Motorola (DROID3)
Motorola (DROIDX)
Motorola Atrix (MB860)
Motorola Atrix 2 (MB865)
Motorola Defy (MB525)
Motorola Milestone 3 4G (XT860)
Motorola Milestone X (Milestone X)
Motorola Milestone X2 (Milestone X2)
Motorola Photon 4G (MB855)
Motorola Triumph (MOTWX435KT)
Samsung Admire (SCH-R720)
Samsung Ancora or Samsung Galaxy W (GT-I8150)
Samsung and Google (Galaxy Nexus)
Samsung Epic Galaxy S 4G (SPH-D700)
Samsung Fascinate (SCH-I500)
Samsung Galaxy 551 (GT-I5510)
Samsung Galaxy Ace (GT-S5830)
Samsung Galaxy Fit (GT-S5670)
Samsung Galaxy Indulge (SCH-R910)
Samsung Galaxy Mini (GT-S5570B)
Samsung Galaxy Note (GT-N7000)
Samsung Galaxy Note (SGH-I717M)
Samsung Galaxy Player (YP-G1)
Samsung Galaxy S (GT-I9000)
Samsung Galaxy S 4G (SGH-T959V)
Samsung Galaxy S II or Samsung Galaxy S2 (GT-I9100)
Samsung Galaxy S II or Samsung Galaxy S2 (GT-I9100G)
Samsung Galaxy S II or Samsung Galaxy S2 (GT-I9100T)
Samsung Galaxy S II or Samsung Galaxy S2 (GT-I9210T)
Samsung Galaxy S II or Samsung Galaxy S2 (SGH-I727R)
Samsung Galaxy S II or Samsung Galaxy S2 (SGH-T989)
Samsung Galaxy S III or Samsung Galaxy S3 (GT-I9300)
Samsung Galaxy S III or Samsung Galaxy S3 (GT-I9300T)
Samsung Galaxy S Plus (GT-I9001)
Samsung Galaxy S Vibrant (SGH-T959)
Samsung Galaxy S3 (SCH-I535)
Samsung Galaxy Tab (GT-P1000)
Samsung Galaxy Tab (GT-P3100)
Samsung Galaxy Tab (GT-P6200)
Samsung Galaxy Tab (GT-P7510)
Samsung Intercept (SPH-M910)
Samsung Stealth V 4G (SCH-I510)
Samsung Stratosphere (SCH-I405)
Sasung Galaxy Y Duos (GT-S6102)
Sony Ericsson Xperia Arc (LT15a)
Sony Ericsson Xperia Arc (LT15i)
Sony Ericsson Xperia Arc S (LT18i)
Sony Ericsson Xperia S (LT26i)
Toshiba Tablet (AT100)

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HTC One X and HTC One S – Issue with Migration+ Fixed

There was a recent issue using Migration+ to import contacts to HTC One X and HTC One S. Luckily we fixed it and have already published a new version for Android on both Amazon and Google Play. There was a layer of logic HTC put into their customized software on these phones that changed some normal Android API use for the address book (contacts). One of the issue was that we were not getting a normal “Null pointer exception” error if particular fields were blank…instead it was giving other exceptions.

If any of our fellow developers out there are struggling with this one, take two steps
1) Send HTC some feedback for adding (undocumented) customization/restrictions to normal android APIs
2) Send us a mail if you need help solving it

Android Blackberry iOS iPhone Migration+ Mobile Information

Migration+ on Amazon App Store

Download Migration+ via Amazon Android App Store

After a bit of frustration with the Android based Google Play, we’ve decided to port our app to Amazon! You can enjoy all the same great features in this version!

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Confirmed Working Phone Models

For any potential customers out there wondering which models of phones/tablets other customers have used Migration+ on…here you go!

Apple iPhone 3
Apple iPhone 3gs
Apple iPhone 4
Apple iPhone 4s
Apple iPad
Apple iPad 2 (Wifi and GSM)
Apple iPad 3
Apple iPod Touch 4G
Samsung Droid Charge (Android)
Samsung Galaxy Nexus (Android)
Samsung Galaxy S (Android)
Samsung Epic 4G (Android)
Samsung Galaxy S Plus (Android)
Samsung Galaxy S2 (Android)
Samsung Galaxy Note (Android)
Samsung Galaxy Tab (Android)
Samsung Galaxy Fit (Android)
Samsung Galaxy Ace (Android)
Samsung Fascinate (Android)
Samsung Admire (Android)
Samsung Vibrant (Android)
Samsung Intercept (Android)
HTC Evo (Android)
HTC Evo 3D(Android)
HTC Evo 4G (Android)
HTC Desire HD (Android)
HTC Desire (Android)
HTC Desire S (Android)
HTC Ledgend (Android)
HTC Wildfire (Android)
HTC One S (Android)
HTC One X (Android)
HTC Rezound (Android)
HTC Droid Incredible (Android)
HTC Droid Incredible S (Android)
HTC Nexus One (Android)
HTC My Touch 4G (Android)
HTC Thunderbolt (Android)
LG Optimus V (Android)
LG Optimus 3D (Android)
LG Optimus 2X (Android)
LG Phoenix (Android)
LG G2X (Android)
Motorola Droid Raxor Maxx (Android)
Motorola Droid (Android)
Motorola Droid Pro (Android)
Motorola Droid X (Android)
Motorola Droid X2 (Android)
Motorola Droid 3 (Android)
Motorola Droid 4 (Android)
Motorola Droid Bionic (Android)
Atrix 4G (Android)
RIM BlackBerry Bold 9650
BlackBerry Bold 9700
BlackBerry Bold 9930
BlackBerry Bold 9900
BlackBerry Torch 9800
BlackBerry Torch 9850
BlackBerry Torch 9810
BlackBerry Torch 9860
BlackBerry Curve 9370
BlackBerry Curve 9360
BlackBerry Curve 9350
BlackBerry Curve 8520
BlackBerry Storm 2

Android Blackberry iOS iPhone Migration+ Mobile Information Random Thoughts

Consumer SmartPhone Contacts Analysis (June 2012)

Migration+ has been out since mid-March 2012 and now that we have a pretty nice set of data to look at, we’ve found some interesting trends that we’d like to share.

    • At the time of this post we’ve had 3,100 users of Migration+. We’ve had a pretty significant ramp up. We’ve had more users week over week, which is encouraging for us.
    • We’ve seen average of ~445 contacts per user. This is many more than I would have expected. I myself only have around 125 contacts in my phone and I consider that a bit excessive. However, it does fall nicely into something called Dunbar’s Number which says that the average human can only have social relationships with 100-230 people (with 150 as a commonly used reference number). So why does our average customer have so many!? We have a few theories on this, but that’s another post.  Even crazier than the average, we had a user migrate 8,269 contacts and at the current count we have 58 users that migrated over 1000 contacts in ONE migration!
    • OS Distribution:
      1. ~13.1% of users are migrating contacts FROM Android.  Our average user moving FROM Android has 499 contacts.
      2. ~86.6% of users are migrating contacts FROM iOS.  Our average user moving FROM iOS has 434 contacts.
      3. ~.3% of users are migrating contacts FROM Blackberry (worth noting that we have only recently released a version of Blackberry and it’s limited functionality).  Our average user moving FROM Blackberry has 456 contacts.
      4. Generally speaking the majority of contact transfers are going TO Android.
    • We’ve worked on over 60 unique smart phone models.  The great news for users is that Migration+ typically works best on the newest models.
    • What countries are using our app to migrate contacts? We have a nice map representing country based use posted here. At a high level, the US, Canada, Australia, and Europe are our big users.

We hope to continue sharing interesting information like this with those of you who are interested.

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Migration+ on BlackBerry RELEASED (May 11, 2012)!

Great news! The BlackBerry version of our app, Migration+, has been released today on BlackBerry App World. You can view it and download it here: http://appworld.blackberry.com/webstore/content/108491/?lang=en

This version is missing a few features present in the iOS and Android version (e.g. Help and Buy Credits). We plan to release an update in the near future that will include these features. After that – Windows Phone!

If you have any feedback on our BlackBerry version, feel free to email me.